Can a DirectX error affect game performance on casino sites?

So when a user gets DirectX errors while playing live casino games, is that why? I noticed some users report bugs in Live Dealer games – is this a graphics driver or settings issue – and how do we fix it without breaking their machine? Anyone know the ins and outs of this?

2 Answers

CPUvsGPU
CPUvsGPUAnswered on 12/22
Best Answer

That’s right; DirectX problems can affect live casinos. It controls your graphics hardware. If it’s not working well, it can cause lag or crashes, which is particularly noticeable in live-dealer games that stream a lot of video.

Next, make sure their drivers are current. Windows updates take care of this automatically, but you can download them from the Microsoft site.

The graphics card’s drivers might also be causing problems for that same person. Updating them solved the issue in many cases; GPU manufacturers like NVIDIA, AMD, or Intel offer simple software solutions for automatic updates.

Unless you’re an expert, stay away from tweaking settings. If your computer is having trouble running the game, try reducing its resolution or graphics quality. Otherwise, stick to default settings.

But just try to fix what’s broken – not too hard, or you’ll end up breaking other things. Most repairs can be made for free, without harming anyone.

SystemExplainer
SystemExplainerAnswered on 12/22

Yes, DirectX issues can affect online live casinos. Most cases are related to graphics, so if there are visual issues or performance problems with your end user, it may be a DirectX or graphics driver issue. Have them update their graphics driver first (NVIDIA, AMD and Intel all have their own software for this), then check that they have the latest version of DirectX (DirectX 11 or 12 is what we recommend for most users). If that doesn’t work, advise them to reduce the in-app graphics settings or try a different browser. Do not have them play around with any system files; these troubleshooting steps are generally not harmful. This should fix most users’ problems.

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