Why is [Casino Game] syncing other users' progress onto my account?
Can someone help me out here? The game at the casino is connecting other people's accounts to mine. Anyone else have that problem? Is that supposed to happen? How do you prevent it?
3 Answers
That’s absolutely not normal, dude. If another user’s progress is being synced to your account in a casino game, then it’s either a huge glitch or something shady is going on with data sharing. First, double-check that you’re logged into the correct account (it’s easy to mix accounts up with multiple devices). Clear the game data/cache, or even uninstall and reinstall the game. Still no luck? Contact the game’s support team with your device information and when the issue started, and ask them to investigate whether your account is being confused with someone else’s or there’s some sort of server-side issue. Also ask if there are any reports of this issue on their official forum or sub-Reddit. And yes, make sure no one else has access to your account, or that you’ve accidentally shared your credentials or played under someone else’s account. If this continues to happen, continue contacting support until the issue is resolved. You shouldn’t be able to see other people’s casino wins. This really needs to be fixed immediately.
Second, that should not happen. If you are viewing another player’s progress on your casino game, then there is some issue with how the game is configured. Log out and log back in, verify which account is being used. Clear your cache, use incognito mode. If it persists, file a ticket with the game support – this may be a bug. Try it from a different computer. Set your account privacy wherever possible. Good luck!
This can’t be true. If there is an app that shows my account as synced with others’ accounts, then it’s a bug. Try logging out and logging back in again. Clear your browser cache, or if you’re in an app, delete and reinstall it. If that doesn’t work, go to the app’s support page and send a screenshot and your user credentials so that they can check who else has been accessing my account.