Why does my favorite online casino game keep showing an infinite loading screen?

Hi, I’m having trouble with the loading screen of my favorite online gaming site – does anyone else have this problem? Is it my browser, a glitch in the game, or a slow Internet connection? Please share any solutions! Thanks!

3 Answers

RewardStructure
RewardStructureAnswered on 12/22
Best Answer

It’s most likely related to one of these: browser problems, game bugs, or network latency. To start troubleshooting, try accessing the game with a different browser/device – this should eliminate any browser-related issues. Also, check if you need to empty your cache – it can become stuffed from time to time. If the problem persists, switch to a different internet connection – if you’re using Wi-Fi, try mobile data; and vice versa. In case nothing helps, contact the casino support (it may be down for maintenance). You can also post about the issue in the casino’s community section – perhaps someone will give you a hint.

StrategyCraft
StrategyCraftAnswered on 12/22

most likely have a browser issue, the game is malfunctioning, or you're experiencing connection problems. Clear the cache from your current browser (or switch to another browser - Chrome, Firefox, Edge) and refresh the page. If this does not help, restart the game or your router. Alternatively, the casino's server may be acting up. Check their Twitter feed for any announcements. Good luck!

OptimalPlay
OptimalPlayAnswered on 12/23

A why is my loading screen frozen? i tried refreshing and restarting several times. several factors could contribute to this: 1. Clear your browser cache/cookies; 2. Update your browser; 3. Server error; try to play other games on the website to see if the same problem appears. Besides, if you are using 10-12 HD videos simultaneously, it will affect the response of the website. Please close other web pages you don’t need or restart your router. You can also contact customer service of the website directly. Maybe they know what’s going on...

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