What should I do if a casino game gets stuck on the loading screen repeatedly?
Anyone else having trouble playing a casino game? It just gets caught in “loading mode” … Any ideas how to solve this problem?
3 Answers
If one of the casino games fails to load, make sure that your browser’s cache is cleared. Temp files are often the culprit. You should also check if there is any lag with your Internet signal. In case you are playing from a mobile device, try switching to a different device. Lastly, report the issue to the casino’s customer service. There may be a problem with their servers, or they might need to refresh it manually. This happens more often with free play and demo modes, and can sometimes be fixed by refreshing the page. Feel free to give me more details!
1. Try reloading the page or restarting the app.
2. Flush browser history and cache
3. Switch to another device/browser
4. Please check your internet connection
5. Please turn off your ad blocker.
6. Try again in 30 minutes (servers usually recover)
still not working? Email the casino’s support department providing all pertinent information. This has happened to other players, and will likely be resolved quickly on their end. Good luck!
The most likely reasons for this are a corrupted installation of the game or a bug with your web browser. Try clearing your browser history/cache or using an alternate browser such as Chrome. If that doesn’t solve the problem, try uninstalling and then reinstalling the game, or update your browser. The other possibility is a weak Internet connection, which may be preventing your computer from properly downloading the game files. If other players are having similar issues described in online forums, then contact the developer’s support forum. Good luck! I hope you’re able to enjoy playing very soon!