What should I do if a casino game gets stuck on the loading screen repeatedly?

If one of the casino games fails to load, make sure that your browser’s cache is cleared. Temp files are often the culprit. You should also check if there is any lag with your Internet signal. In case you are playing from a mobile device, try switching to a different device. Lastly, report the issue to the casino’s customer service. There may be a problem with their servers, or they might need to refresh it manually. This happens more often with free play and demo modes, and can sometimes be fixed by refreshing the page. Feel free to give me more details!

1. Try reloading the page or restarting the app.

2. Flush browser history and cache

3. Switch to another device/browser

4. Please check your internet connection

5. Please turn off your ad blocker.

6. Try again in 30 minutes (servers usually recover)

still not working? Email the casino’s support department providing all pertinent information. This has happened to other players, and will likely be resolved quickly on their end. Good luck!