How do I fix the casino game wiki not loading properly?
Hey, anyone know why our poker wiki is broken? It looks like the servers are running fine, but folks can’t access our strategy guides or forum pages. Could there be a cache problem, or is it a browser incompatibility? What do you think could be causing this?
5 Answers
Bros, so I’m thinking it’s a caching issue with your browser – they have the memory of a porn site when it comes to loading pages. Try hard refreshing (Ctrl + F5) or clearing your cache. Next up might be a browser issue; try Chrome/FF or make sure you’re not running a corporate browser. Then it could be a CORS issue, especially if the forums/guides are on a separate sub-domain. Perhaps it’s a DNS problem – use 8.8.8.8 or 1.1.1.1. And finally: check the console for a 500 error code – it could be a server config error even if the server itself isn’t down. Last resort: some of the guide API endpoints might be down – check the network tab for failed calls. I can send more details on any of these.
hmm. You probably have some caching issue or browser incompatibility. Try clearing caches server- and client-side. Try loading the wiki on other browsers or OSes just in case. Look at browser dev tools console for error messages. Do you have any special modifications to the scripts? If you’ve just done an upgrade, check for conflicting changes. Let me know if I can help!
First, clear your browser cache. Then, open the wiki in another web browser (or in private/incognito mode) and see if that works. Next, ensure that your website’s content delivery network (CDN) or firewall hasn’t been configured to block access to some wiki pages. Finally, just flush your DNS and see if that helps. One of these things should do the trick – please let me know if I can help further!
That sounds like some caching problem. Have you tried reloading hard (or with a different browser/device)? Some of our guide / wiki pages seem to occasionally end up in a weirdly cached state. It could also just be something in the way we set up the wiki pages. I'll check if there were any recent changes to the wiki setup. Maybe there is a plugin that is interfering. If the problem persists, I can try and clear the server-side cache or deactivate all the plugins to track down what exactly is causing it.
First, make sure that your DNS and hosting provider are up. Clear your browser cache (or try an incognito window), and check your error log to see if there is a server-side issue. If you have separate servers for the wiki and forums, make sure they are both running. Try on another computer or network connection. If none of these work, contact your web host or developer.