Do crashes affect my account balance or pending withdrawals?
Are my balances or withdrawal amounts at risk in the case of a casino platform crash? People talk about it on forums, but no one gives me any straight answers. Anyone had such an experience?
3 Answers
Crashes do occur on online casinos (rarely), and your balance is secure when it happens. Any withdrawals going through will be blocked, as if someone has hit a red light at an intersection. But you won’t lose your money. Once the casino is back up, everything returns to normal. Most online casinos have regular backups of player balances. Even if the servers fail, nothing happens to players’ accounts. Players’ withdrawals are simply stalled until the problem is resolved. Losses from server downtime are handled by the online casino’s payment providers (crypto wallets and banks) not the players themselves. There’s no need to worry. If something does go wrong, check the casino’s support page or its Twitter feed. Some casinos offer 100% uptime and even have backup servers.
In my experience, casinos are generally safe with respect to user deposits. The company’s crashing the site should not impact your bankroll or withdrawals. They take precautions to ensure that doesn’t happen. Still, make sure you’re playing at licensed operators with good reviews. In all my time in the casino industry, I’ve never heard of someone losing money because a site crashed; based on everything I’ve researched, this happens very infrequently. Just stick with the good operators.
So, if a casino goes bankrupt, you lose your winnings or cashout only if it’s a scammy website to start with. Safe casinos have a cash reserve and licensed payment processors for customer funds. I do see people stress about this on boards, but I’ve never heard of an actual case. Just always make sure you have a licensed casino that explains their T& C. It’s like someone asking if scam websites will steal your money, you’re better safe than sorry. If it doesn’t feel right to you, don’t gamble there.