Why did I get disconnected from the casino game server?

Second, are you sure it was not your Internet? Sometimes routers go on the blink or your wifi gets disrupted. If that’s not it, then you should consider that perhaps there is a problem with the server. If it’s a particularly busy slot, then the casino may have too many users. Or, if it’s only you, then your computer may simply lack the capacity to run the game. So, you can try again at a later stage, and if you are still having problems, get in touch. You need to first ensure that the problem is at their end first. That does happen sometimes; just play with a stable Internet connection. If you still experience difficulties with the casino you’ve chosen, do report it to their technical support team.

Sometimes you lose your connection, sometimes your Internet provider’s server loses yours. Other websites work fine, so you know it isn't your fault. The casino lost its connection. Maybe the casino's Internet was screwed up, or they were doing maintenance on the server. Refresh the page or log back in. If the problem persists, contact customer support. I've had that happen before, and it was resolved pretty quickly.

There are several potential sources of connectivity problems. Start by checking your Internet connection – perhaps you could refresh the page or switch Wi-Fi networks. The problem may also be on the casino’s end, particularly if it occurs at peak times. Report the issue to the casino’s customer service with information about when, where, and why you lose connection. Some members of our forum have reported better performance after updating their browser or cleaning up their cache, so give that a try.

When connections drop, the cause is most likely your internet, their server, or some infrastructure in between. If you’ve been playing for a while, it was probably a brief issue on the server end, and if you were in the middle of high-congestion hours, that could have been the culprit too. You can try restarting your game client/router or pinging another site. Let us know what you discover!

Loss of connection is often caused by poor internet or server connection. First, make sure it isn't yours - try another network or reset your router. If no luck, it may be the casino's server. Sometimes users get disconnected due to browser errors – try clearing cache or switching browsers. If this continues, contact their customer service. Other players have experienced the same issue before, so don't worry! Wish you good luck!