How do casinos ensure their games aren't accused of rubber banding?
What do they do at the casino to avoid accusations of rubberbanding, particularly with their live dealer and RNG games?
4 Answers
In casinos, people don’t like it when something feels wrong. And if we say that we trust our live dealers, we can’t be playing them off against the RNG. So we need to make sure that both are on an equal footing. All of our RNGs are independently certified, for example by eCOGRA, to show that they are genuine. This certification is visible for most games, which builds customer confidence.
For live casino games, the challenge is cheating. So we put in cameras that stream the action live, and require dealers to adhere to clear procedures. They cannot handle the cards before a hand is complete, or talk to each other while they deal; all of it is supervised. Players can monitor the entire process, from shuffling to dealing.
We maintain a comprehensive record of play and publish independent third-party audits. If customers want to know what happened in a particular hand or spin, we tell them. The more transparent we are, the fewer excuses there are for “rubber banding. ” We have learned that it is far better for customers to be fully informed about our games, even if that means we may lose some bets.
Having been in the gaming industry for decades, I can assure you that legitimate, legal, brick-and-mortar casinos use legally certified Random Number Generators (RNGs) and subject them to independent auditing to ensure randomness. In live dealer games, dealers must act according to specific protocols, using physical shuffled playing cards and fair dice. If players suspect foul play, many dealers will reshuffler their cards. Casinos maintain openness and offer auditing so as not to be accused of “rubber banding” – and I encourage everyone to do the same.
No rubber banding here: casinos rely on regulated RNGs for their digital card games, while live-casino tables use real camera footage, with cards physically shuffled between hands and dice thrown by a human dealer. The casino also keeps game results separate from user skill, which means no behind-the-scenes manipulation of the odds to “rubber band” the probabilities back to a favorable level. Players can see with their own eyes how fair the system is – much less room for accusations.
To prevent rubber banding, casinos rely on regulated random number generators (RNGs) for digital games, while live dealer games feature a human dealer working from an accredited studio and dealing from cards that are either hand-shuffled or shuffled using automated machines. The house advantage is controlled through mathematics, not arbitrary changes to players’ odds of winning, and most online casinos prominently display their audits and return-to-player (RTP) percentages. Nobody will ever see those lines of code, but strong regulation prevents anyone from hiding “gotcha” clauses.