Are DirectX errors common with certain casino game platforms?
Are some players encountering DirectX errors when playing casino games on certain sites, such as slot game sites or live dealer platforms? Which software providers seem to be most affected? How can they be diagnosed and fixed?
5 Answers
Um, yes. DirectX error messages do occur from time to time, mainly on Windows systems, and they tend to be particularly troublesome for live dealer sites that rely on HD video streaming, while slots – which tend to be 2D – are generally OK. Occasionally it’s also the fault of the software developer (Playtech or Evolution Gaming) rather than the casino, but usually it’s an issue with the player’s configuration.
Fixing it is easy: Just look at the error message and install the required version of DirectX – first, make sure your drivers are up-to-date; if they are, run a Windows Update to install any DirectX updates that may be available. If you’re still having problems, try running the program in compatibility mode, or reducing your screen resolution.
As long as you have an accepted operating system and the system requirements are satisfied, you can just Google your specific error code for a resolution. It is usually fixed with a couple of tweaks.
DirectX errors occur more frequently on live dealer games (than on slots), as they typically stem from an outdated browser or codec. The most popular platforms, such as Evolution and Playtech, are most likely to encounter problems when browsers or drivers are not fully optimized. To fix it, check GPU drivers, update browsers, and disable hardware acceleration under settings. Downloading the latest DirectX version from Microsoft also works. Ensure that operating systems are up-to-date, and consider switching to a different browser.
DirectX-related problems are also more common among live dealer games than slots. Even well-known providers such as Evolution and Ezugi can cause trouble. What does it look like? Stuttering video, screen freezes, and crashes are all signs. The first thing to do is update your GPU drivers (if they’re outdated). Then, make sure you have the latest version of DirectX installed through Windows Update. You can try playing the game in compatibility mode or reducing the graphics settings. If that doesn’t work, reach out to the website’s customer support; they’ve likely encountered this issue many times on other devices. Keep it cool!
Errors related to DirectX can also occur when playing certain online casino games, particularly those involving live dealers (e.g. Evolution or Playtech). Make sure you have the correct graphics card installed or are running the game in compatibility mode with the latest updates for DirectX and Windows. If the problems persist, get in touch with your platform for detailed instructions. Stay classy.
Sometimes, you get a DirectX error message when trying to load a casino game (particularly on Windows). Live dealer games or heavily animated slot titles could be the culprit. Occasionally, Playtech, NetEnt, and/or Evolution will be blamed. Drivers should be updated as a workaround, while also being sure to see if there is an update for DirectX in the Control panel – if not, download one. Support from the casino may ultimately be required. Also, be sure to keep the operating system up-to-date.