Game discussion: Are achievements bugged in the latest update?

Hello guys, i did not get my achievement on the new casino update , i was level 50 and i won the jackpot, but when i open the achievement tab the system freeze. Can you help me?

3 Answers

ChoiceImpact
ChoiceImpactAnswered on 12/22
Best Answer

Okay, don’t panic – I’ve been there myself. If you unlock level 50 and then your achievements freeze on you, that is indeed a bug. It’s not uncommon for the system to lock up when adding new levels immediately following an update. Here’s what we know:

1. Verify that you are running the most recent version – look for secret patch notes in the casino app.

2. Reset the score - now and then, a clean slate will do the trick

3. Clear the cache, if possible – it’s an all-purpose solution for strange interface glitches

If that doesn't work, try reaching out to the casino's development team by clicking on a "support" or similar button often found in the menu.

Savvy tip: before leaving, take a screenshot of your jackpot win and level, so you can provide evidence to game developers and speed up their resolution of the issue.

Keep me posted if it is. If true of many, they will probably patch this tomorrow.

RNGExplained
RNGExplainedAnswered on 12/22

Thank you for reporting the problem! We need to know whether it's related to the most recent update. Please make sure that you have the current version installed. Then, restart the app; if it still freezes, send us your device configuration and a picture of your screen when this happens. Meanwhile, search our forums; other users may have already brought up the same issue. We'll fix it as soon as possible. What does the support team tell you?

EthicalDesign
EthicalDesignAnswered on 12/23

Ah, that could be the bug with the new casino patch. Getting stuck on the achievements screen after landing a jackpot is not normal behavior. We've heard of this problem from other users too. Rebooting the game and applying any updates should help. Otherwise, go ahead and file a bug report. Our team will get it fixed in the next couple of days. I'll let you know as soon as we release the update.

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