How do I fix the mic issue in live casino chats?

1. Check browser permissions. Click on the lock symbol next to the address bar and make sure microphone access is enabled. Try switching browsers to Chrome or Firefox. Antivirus/firewall software can interfere with mic access, try disabling it temporarily. Update your browser and OS. Test if the mic works elsewhere (e.g. Zoom or Discord) to verify if it’s not a hardware problem. If you’re still having issues, please send us an email including: - OS - Browser version - Step-by-step instructions to reproduce the issue Usually browser permissions settings solve this issue, but let’s gather more information before sending the support request.

Try enabling audio in your browser’s settings. Give it a reset and clear your cache. Try another browser or even another device. Maybe you need to toggle some permissions somewhere. Make sure the microphone is working by recording a voice memo or using another app that needs sound. None of this helps? Try contacting casino customer service with a list of things you’ve already done. It could be a known issue. Keep it cool!