What's causing a black screen when launching an online casino game?

Let’s start by ensuring your device has the latest GPU drivers, as well as the latest version of the browser. You also have the option of trying another (stable) browser, like Chrome or Firefox. Ad-blockers, and some extension can interfere with loading, so disable them for now. And finally, clear your browser cache and cookies. The black screen could mean that you have denied permissions to the camera / microphone if the game requires user input from those. Rebooting your device may fix all sorts of things. It is possible that the game you were playing has issues, so check its developer’s official forums or Discord channel. Any further questions?

If you see only a black box: This is typically a browser & graphics driver problem. Try another browser (Chrome or Firefox) & clear your cache, disable your Ad-Blocker, and ensure that GPU Acceleration is disabled (in your browser settings). If that does not solve the problem, please try updating your graphics card drivers. A few of the games require the Flash plugin, and possibly some other video codecs, but this is becoming increasingly rare these days. Give those a go - it will work! Tell us how it goes.

There are three common causes of black screens at online casinos: outdated graphics drivers, an incompatible browser, and disabled permissions for the camera/microphone function. Try using a different browser and updating GPU drivers. Check for any browser settings that prevent pop-ups or allow devices like cameras to work. Oh yeah, it happens to others as well (generally requiring browser updates to fix).

For black screens on online casino games, it’s either a GPU issue or a browser problem. Update your browser first – Chrome or Firefox usually work best. Refresh your cache and try enabling hardware acceleration in your browser settings. You might need to update GPU drivers as well. Some games also require enabling WebGL in your browser. If all these steps fail, contact support and provide them with your system information. Good luck!