How can I solve the "game not responding" error?
I have a website that hosts free online casino games and lets users discuss them. When they play, however, some are getting “game not responding” error messages. Do you know what causes these or how to avoid them?
5 Answers
First, is it a browser issue? Try getting users to upgrade their browsers, or at least ensure they don’t have old versions. Also, do you have too many ads or modal windows? Consider alternative types. Then, go server-side: do your servers get overloaded? Add more capacity on high-demand days, and use browser-console error logs – likely JavaScript errors – to help pinpoint problems. Finally, try running your product and code in browser-compatibility mode, and test on low-performance devices – again, focusing on the browser first, before moving onto the code. Do you need further advice about specific areas?
“Game not responding” bugs tend to be related to browser resources or server side factors. Browser: Check for memory or CPU usage and ask players to close unused tabs. Test on other platforms (different browsers and/or devices) to see if there is a platform-specific bug. Server-side: Make sure you have good response times and connection quality. If the game is very large, optimize the code or use a Content Delivery Network (CDN).
The “game not responding” error is most often due to browser tabs getting stuck or JavaScript failing. Are users blocking ads or using browser extensions? Have them open Chrome and Firefox in private browsing mode and let us know if that helps. Are we serving up large game assets without compressing them? We should add a loading indicator while the game starts. What about mobile devices? It could be how we’re capturing touch events. Let me know if these users can provide log information from their browser consoles.
First, ensure that all games are optimized and not resource-intensive. Some may use a lot of memory on low-spec devices. Do they have infinite loops? Heavy JavaScript processing? Test with various browsers and hardware to see if the problem persists. Browser incompatibility is often an overlooked culprit. Check for high server usage: if a game is very popular, it can become slow when too many people play at the same time. Set some limits and/or warn players when servers are overloaded. Consider advising users to clear their cache and cookies or change browser. And let us know if you’d like us to debug an individual game!
The problem lies in slow-loading game scripts. Perhaps the games are too large, or too resource-intensive. Look into reducing their file size and making sure you’re using adaptive coding. Then, see if browser add-ons or advertising are getting in the way. Some players may be running bloated browsers. Recommend that they flush their cache or switch to a different browser. Streamline the games, and players will thank you.