How do I fix the "save file missing" error in my favorite casino game?

I got an error message that says I am missing a save file for a game at my favorite casino. Anyone else have this problem? How did you get around it - change something in the game settings, re-install the game, locate a save file somewhere?

3 Answers

RNGExplained
RNGExplainedAnswered on 12/22
Best Answer

Yep – it’s quite common. Try looking for a Save Game option in the settings of the actual game, but if not, simply uninstall and reinstall the game – this will usually fix the problem. Make sure you are logged in as the same user, and if you have a cloud account enabled, ensure that your saves are synced there. If none of these steps resolve the issue, contact the casino game’s customer support team, and they should be able to sort out what’s going on, and provide you with a functional save file. It will probably fix the issue! Best of luck! 🎰

MonetizationTalk
MonetizationTalkAnswered on 12/22

Make sure your files are not corrupted. Try reinstalling the game; if it doesn’t help, check your local hard drive or online backup drive (Google Drive, OneDrive). Online casinos sometimes store save files in the most obscure locations. If you’re playing on PC, check the game’s AppData folder. If you can’t find anything, contact the casino customer service team. They may be able to help. This happens all the time.

EthicalDesign
EthicalDesignAnswered on 12/23

Fortunately, “save file missing” is a common problem with a simple solution. The first option is to turn on autosave (if you see one). Secondly, look for a “saves” folder – it’s probably in the root of the game installation or in your user folder. If that doesn’t work, reinstall the game; don’t forget to backup! And call the casino’s support line – maybe it’s a server error. Running the game in admin mode will also help on PC. Hope this works!

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