What should I check first if my casino game is stuttering?

Before you continue, verify that you are not experiencing connectivity problems. Try reloading the page to see whether the stuttering continues. If it does, try another browser (Chrome, Firefox, Edge). You also might want to clear your cache and cookies and ensure that your browser is updated.

If the game is still unplayable within that range, it may be the specific game at fault. Exit and restart the game, or reload it from the casino lobby. If this doesn’t work, try another game – to see if it’s a system-wide problem.

Finally, some games may require certain extensions or settings – such as Adobe Flash, if the casino uses that tech (although why anyone would is beyond me). You can check the casino’s support page or contact its customer support staff for a fix. Or just quit everything and reboot your computer. Works wonders.

Need more help? DM me on this thread or in game chat. Good luck to all! 🎰

For starters, make sure you have sufficient bandwidth. Reload the page, or even use a different browser (such as Firefox instead of Chrome), and clear any browser caches you may have. If that still fails, then it’s probably the game. Load up a different one and see if the problem persists. If it does, notify casino support. And always begin with basic steps – don’t go into the weeds if you haven’t checked these fundamentals.

And then: First, test your browser; use another one (Chrome, Firefox, Opera, etc.). Make sure to clear the cache as well. Next, try playing the game on a different device. If this works, it could be a local cache problem with the game itself. But if you still have trouble loading the game, it is probably a server or connectivity issue. Finally, contact the casino’s customer service department for further assistance; they are the best source of information about specific games.

1. Change browsers (Chrome/Firefox?) to see if it’s browser related. Clear Cache. If that doesn’t fix it, refresh/restart game. If you’re still stuck, reboot your device. If the problem continues, there may be server issues, or corrupted game files. Try a different computer/network to help diagnose. If the problem is ongoing, please let us know, along with error messages and what you’ve tried.