How can I report a bug about missing save files to the game developers?

First of all, I feel your pain – being unable to access your saved files or complete game progression is a major headache. Here are some tips for what you can do.

1. Did you look under the games' menus? There is usually an option to "Manage Saves" or "Sync Cloud Data. " What about trying your game on a different device?

2. If you can’t get hold of the developers, look for a “help” or “contact us” link in the game’s menu. If that doesn’t work, there may be an email address to get in touch with them at the game’s Steam store page (if it uses Steam) or their main website.

3. Finally, you can always check the game’s Discord server (if it has one) to ask other players where you should go to get in touch with a human customer service representative.

Tip: Check your file explorer first. Saves can sometimes be found in odd spots such as the game’s cache directory.

Fingers crossed: most casino games are backed up with cloud saves now. Let me know if you need to track down their developers’ email address for me!

1. visit the game’s website or its Steam page – there’s often a “Contact Us” or “Support” option

2. If not, check their social media (Twitter/X, Facebook), where devs sometimes answer questions.

3. Visit the game’s Discord channel to find support from players and developers

4. As a last resort, you can report problems through the game’s Steam community forum.

save games can be recovered, and devs like to bury them in obscure locations. We've seen this before! Tell us the name of the game and we'll look into ways you might get your save back.

The first thing to do is look for a way to turn on automatic saving or change the save location in the game’s options menu. If that doesn’t work, look at the game’s official website and social media for contact info; if the game is on Steam, report the issue there. Progress lost can never be recovered, so time is of the essence. You may want to try recovering the information from backup files, if possible. Explain step by step what went wrong, and provide details about the platform you’re using and the version of the game. Don’t worry, don’t rage: They’ve likely seen this all before.