Can I appeal if my casino game discussion account was wrongfully locked?

What do I do if the wrong user has been blocked from playing casino games? I've only ever posted about my gameplay, not about real casinos, but they have blocked me. Can I do anything? Does anyone moderate the casino game wikis and discussion sites? I don't want to have broken the rules by accident and have my account removed unfairly.

3 Answers

FailureStates
FailureStatesAnswered on 12/22
Best Answer

You can certainly file an appeal if you are certain that you did not violate the policies in question. First, look for an appeals section on the site’s “help” pages (you can often find such sections in social-media platforms’ help centers). If you can’t locate it, contact the company’s support team. Explain what happened and why you think the decision was erroneous. Provide examples that show that you have been in compliance with the site’s guidelines.

The vast majority of wikis and Q& A platforms do have human moderators, so it’s not like some poorly-programmed algorithm is arbitrarily deciding what counts as spam. Your post probably triggered an automated filter, or they just misread something. But if you handle this professionally, calmly, and politely, you’ll get through to them. So many people have been FPP’d and un-FPP’d, this is literally one of those cases where you should be optimistic until proven otherwise.

StreamingAssets
StreamingAssetsAnswered on 12/22

If you disagree, just ask – there’s a link in the bottom right corner of the page (in the Help Center) or you can message the moderators, who generally will at least consider an appeal if you can demonstrate that you weren’t off-topic or breaking the rules. Moderators can be contacted and do respond to appeals. Be nice about it, provide examples from other posts if possible, and they probably will reconsider.

MicroControl
MicroControlAnswered on 12/23

Yes, you can un-lock a lock. First, ensure there are no prohibitions in the website’s terms of service. Next, click on the “Contact Us” link to access the support team and explain why you were simply discussing the game. Moderators generally address such requests in a day or two. In the meantime, if you’re on a community forum (as opposed to a private message), leave a note for a moderator on the thread asking for them to take a look. No need to complain; just give a brief explanation. Most websites employ human moderators for their wiki and discussion boards, so just let them know. Just stay calm and you should be okay.

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