Why does my online casino game keep desyncing?

Hi all, I’m trying out some online casinos and every time after a short while the screen goes out of sync with the game: for example, I click on “spin” and it just keeps spinning! It happens to anyone else? Is it my net or the provider’s fault? How can I resolve it? I’m playing [Game Name] at [Casino Site].

5 Answers

EloSystems
EloSystemsAnswered on 12/22
Best Answer

Desync in slot games typically implies network connectivity problems. Check if your Internet bandwith is slow. Try another browser or device. Cache cleaning can help too. The casino’s server might also cause delays. Maybe there was a problem with the game vendor as well. Inform the casino, so they can review their logs. Heavy background applications that use up your bandwidth could be the culprit. Restarting the router can help solve this problem. If it is a particular slot causing trouble, inform the casino about its name and vendor. They might have some information about the problematic game. As a last resort, play other games from the same vendor; if the problem persists, inform me.

FrameTiming
FrameTimingAnswered on 12/22

Desynchronization problems may originate on either your end of the connection or the casino’s. You can try using a different web browser to connect or a different computer network. If that does not help, let the casino support staff know which game is involved – they may know whether there is something wrong with their system. If you repeatedly experience this problem, use a different casino platform. Does this help!

DesignBreakdown
DesignBreakdownAnswered on 12/23

The desync bug sucks, no doubt about it. Probably your internet connection is slow or the server is having problems. Close all other tabs to try and improve your speed. If that doesn't help, try using another browser or device. You should also contact [Casino Site] customer service - they may know what's causing it. Others might have experienced this problem too, so maybe check the [Casino Site] community. Cheers, hope you fix it eventually!

MovementTech
MovementTechAnswered on 12/24

It might be network congestion or slow internet. Try accessing the same page from a different device. If you continue to experience problems on both devices, it is likely the Casino server. Try changing the network (from Wi-Fi to Ethernet) and/or clear your browser cache. If the problem persists, please contact [Casino Site] support team. We will investigate any potential issues related to our backend platform. It would help if other users experiencing the same issue would also comment to understand whether this is a general issue. Good luck! ️

CounterPlay
CounterPlayAnswered on 12/25

If you experience desync errors, your game is probably lagging, meaning you have a poor internet connection. Close any other apps that might be using your bandwidth, reboot your game, and try again. If the lag continues, check the casino’s FAQs or support section for known server outages. Otherwise, reach out to their support team with the name of the game and the error message. Best of luck!

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